July 2

1 comments

Complaining vs. Problem Solving

For a couple years, I drove for Uber.

I know. Dark times.

Even though I quit years ago, somehow I ended up on the mailing list for Uberpeople.net. A forum for Uber drivers to engage in discussions. Not owned by Uber.

Every couple days I receive an email with the latest posts. 95% of them are complaints about Uber.

About how the pay has decreased.

About how rising gas prices are crippling people.

About how people don't realize they're making pennies after taking expenses and taxes into account.

About how awful Uber is as a company.

While the topics vary, the posts and discussions all have one thing in common. They don't propose solutions.

Not even close.

People can quit Uber. They can drive for someone else. They can start their own ride-share business.

They can use their struggles as fuel to inspire them to change career paths.

Solutions mean possibility. Solutions mean change. Solutions mean peace of mind.

Complaining is easy. Anyone can do it, and it doesn't require much effort. Add the fuel of the internet, and there can be something gratifying about venting endlessly about some problems.

But we never feel better in the end.

Solutions are harder to discover. They're more hands-on and require action.

But in the end, they're much more fun.

  • And I love that SSPS came about as a result of some awesome dude’s brilliant problem solving skills!!!

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    About Jonathan Roberts

    I am the founder and director of the South Shore Piano School, and I have been teaching the piano for nearly 20 years. My work centers around bringing music to the lives of kids, parents, and adults in an enriching, meaningful way. At the South Shore Piano School, my incredible colleagues and I accomplish this through skill-based teaching, community, and an innovative, people-first business model. You can read more about me here.


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  • And I love that SSPS came about as a result of some awesome dude’s brilliant problem solving skills!!!

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